Youth board spends day with FPU Telecom Department

The Fayetteville Public Utilities Student Utility Board (SUB) recently learned about the utility’s Telecommunication Department and the different services it provides to FPU customers.

The day included an overview given by Eric Reeves, telecom supervisor and technician, which detailed how FPU entered the cable TV and internet business in 2001 and how its telecom services have expanded. He explained that FPU now offers digital phone service through its internet access and how Watch TV Everywhere service allows FPU subscribers to take cable programming with them when they are not at home.

Reeves described that, with advancing technology, much of FPU’s new telecom construction is offered as fiber installations to homes and businesses. Students were able to see close-up what fiber optics looks like and gained hands-on experience splicing samples of the fiber cable with Reeves overseeing the process. 

“I learned so much about the FPU Telecom Department on our tour today,” says Erin Wakefield, SUB member. “I learned what fiber was and what it does for our community.”

After touring FPU’s headend facility, SUB members watched as Telecom Department employees installed cable TV service to a customer’s home.

“Last week in my Advanced Placement Computer Science class, we learned about fiber optics,” says Will Clark, SUB member. “It was really cool to see first-hand how fiber is spliced together to connect a customer or business to fiber optic lines.”

“I never realized how much went into helping us receive cable TV and splicing fiber optic cables together,” says Jim Hammons, SUB member.

The FPU Student Utility Board’s April meeting will involve the group in a tour of the FPU Wastewater Treatment Plant, and they will observe the wastewater testing process in the facility’s lab. 


Reeves leads the utility’s youth board on a tour of FPU’s headend facility and then shows them how fiber is spliced for new service installations.